CITP

I have a gen 1 Axon running 2.1.2 on the test bench. I have yet to get it to sync its custom content to the console (Hog 4 2.0). It shows up in the CITP screen when you hit patch media, and responds to control via artnet, so networking is good, but the refreshing icon in the media picker just spins and spins for hours. It eventually goes away, but the custom content never populates in the media picker. I know the media was loaded under 2.0.5 and earlier and 2.1.2 was installed later on.

Do I need to select the global fixture, a single media layer, all media layers, or all media and global before hitting update media? I think I've tried all those permutations with no success, I just want to make sure I'm doing it the right way.
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  • I have upgraded a SD SDI unit to 2.1.2 and still have yet to see any thumbnails in the console that are not part of the stock library. Anyone? I am able to see the axon in the patch media screen on the CITP tab, and patch it. When I refresh media the picker goes blank, the stock content comes back, and the refresh arrows just spin.... Restarted axon multiple times. Can send a log file if needed.

    Hog 4 v2.1.0 SD SDI Axon v2.1.2
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  • I have upgraded a SD SDI unit to 2.1.2 and still have yet to see any thumbnails in the console that are not part of the stock library. Anyone? I am able to see the axon in the patch media screen on the CITP tab, and patch it. When I refresh media the picker goes blank, the stock content comes back, and the refresh arrows just spin.... Restarted axon multiple times. Can send a log file if needed.

    Hog 4 v2.1.0 SD SDI Axon v2.1.2
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