CITP

I have a gen 1 Axon running 2.1.2 on the test bench. I have yet to get it to sync its custom content to the console (Hog 4 2.0). It shows up in the CITP screen when you hit patch media, and responds to control via artnet, so networking is good, but the refreshing icon in the media picker just spins and spins for hours. It eventually goes away, but the custom content never populates in the media picker. I know the media was loaded under 2.0.5 and earlier and 2.1.2 was installed later on.

Do I need to select the global fixture, a single media layer, all media layers, or all media and global before hitting update media? I think I've tried all those permutations with no success, I just want to make sure I'm doing it the right way.
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  • Axon SDI running 2.0.5, upgraded to 2.1.1.2636. Hog 4 PC 2.2.0 going through a DP8000 also on 2.2.0. New show, patched 1 global, 9 graphic. Have control of axon via artnet. Media patched. Select layer 1 and refresh media. Media picker clears, stock content comes back within 5 seconds. Green arrows spinning away, but no custom content. Going on 10 minutes now.

    Edit: now over an hour and no change
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  • Axon SDI running 2.0.5, upgraded to 2.1.1.2636. Hog 4 PC 2.2.0 going through a DP8000 also on 2.2.0. New show, patched 1 global, 9 graphic. Have control of axon via artnet. Media patched. Select layer 1 and refresh media. Media picker clears, stock content comes back within 5 seconds. Green arrows spinning away, but no custom content. Going on 10 minutes now.

    Edit: now over an hour and no change
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