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    billy
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CITP

I have a gen 1 Axon running 2.1.2 on the test bench. I have yet to get it to sync its custom content to the console (Hog 4 2.0). It shows up in the CITP screen when you hit patch media, and responds to control via artnet, so networking is good, but the refreshing icon in the media picker just spins and spins for hours. It eventually goes away, but the custom content never populates in the media picker. I know the media was loaded under 2.0.5 and earlier and 2.1.2 was installed later on.

Do I need to select the global fixture, a single media layer, all media layers, or all media and global before hitting update media? I think I've tried all those permutations with no success, I just want to make sure I'm doing it the right way.
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    What IP address does the CMA on the Axon display in the bottom right hand corner? Does the Axon have 2 ethernet ports on the back of it or just one?

    I am going to step through a configuration that I just finished setting up which worked.

    I have just re-imaged my Axon SDI using "Axon_System_Restore_v3-5-3.iso". When the Axon came to life all I did was to change my DMX Settings to use :

    Start Channel : 1
    Source : Art-Net
    Subnet : 0
    Universe : 0
    DMX Proto : v2 : 9

    Next, I took a Cat5 cable and plugged one end of it into my Axon and the other end into the FixtureNet port on the back of my Hog 4. Then I restarted the Axon to allow it to auto-address. Once rebooted the IP address in the CMA of my Axon is showing 169.254.87.235.

    Next I went to my Hog 4 and created a new show file. I patched (1) DL v2 Global and (9) DL v2 Graphic channels to DMX output 1. After patching I went in to my FixtureNet settings and set it to "Use static IP Settings" with IP Address : 169.254.87.2, Subnet Mask : 255.255.0.0, Gateway : 0.0.0.0, I then hit apply. Next I right clicked on the net number of the DMX Processor Settings and selected reset node. From here I then went into the Network Settings on the Hog 4 to verify my Art-Net outputs subnet and universe were the same that I was seeing in the CMA. Then I verified that CITP was enabled on the Hog 4. Next I verified that I had control of the Axon via Art-Net. Once control was established I then went into my patch window on the Hog 4 and selected all (10) channels and then selected "Patch Media" and selected the Axon server. Once the media server was patch I then pressed pig+open+beam and viewed the local thumbnails provided. Next I pressed the "Refresh Media" button in the patch window and watched the spinning arrow. To verify that it was indeed downloading the thumbnails I opened the log viewer by pressing pig+fan+open and 1. The log viewer reported back the progress of downloading each thumbnail in real time. Once all of the thumbnails downloaded the Media Picker refreshed with all of my available content and the spinning arrows stopped.

    I hope this helps guide you to find the problem with your setup or your configuration. Please let me know your results.
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  • 0
    What IP address does the CMA on the Axon display in the bottom right hand corner? Does the Axon have 2 ethernet ports on the back of it or just one?

    I am going to step through a configuration that I just finished setting up which worked.

    I have just re-imaged my Axon SDI using "Axon_System_Restore_v3-5-3.iso". When the Axon came to life all I did was to change my DMX Settings to use :

    Start Channel : 1
    Source : Art-Net
    Subnet : 0
    Universe : 0
    DMX Proto : v2 : 9

    Next, I took a Cat5 cable and plugged one end of it into my Axon and the other end into the FixtureNet port on the back of my Hog 4. Then I restarted the Axon to allow it to auto-address. Once rebooted the IP address in the CMA of my Axon is showing 169.254.87.235.

    Next I went to my Hog 4 and created a new show file. I patched (1) DL v2 Global and (9) DL v2 Graphic channels to DMX output 1. After patching I went in to my FixtureNet settings and set it to "Use static IP Settings" with IP Address : 169.254.87.2, Subnet Mask : 255.255.0.0, Gateway : 0.0.0.0, I then hit apply. Next I right clicked on the net number of the DMX Processor Settings and selected reset node. From here I then went into the Network Settings on the Hog 4 to verify my Art-Net outputs subnet and universe were the same that I was seeing in the CMA. Then I verified that CITP was enabled on the Hog 4. Next I verified that I had control of the Axon via Art-Net. Once control was established I then went into my patch window on the Hog 4 and selected all (10) channels and then selected "Patch Media" and selected the Axon server. Once the media server was patch I then pressed pig+open+beam and viewed the local thumbnails provided. Next I pressed the "Refresh Media" button in the patch window and watched the spinning arrow. To verify that it was indeed downloading the thumbnails I opened the log viewer by pressing pig+fan+open and 1. The log viewer reported back the progress of downloading each thumbnail in real time. Once all of the thumbnails downloaded the Media Picker refreshed with all of my available content and the spinning arrows stopped.

    I hope this helps guide you to find the problem with your setup or your configuration. Please let me know your results.
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