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    khxnv
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Net2 node discovery

Hello, 

there's probably a simple answer for this, but I can't seem to figure it out. 

We have an ETC 4-port DMX Rack Mount node which I can't seem to discover with NCE. The IP address (10.101.50.101) responds to a Ping, and the the MAC address shows up as an ETC product in the routing table, but why isn't the node being discovered with NCE?

We have four touring nodes which are coming up just fine. 

Any thoughts out there as to why the editor can't discover this node in the rack?

 

Thanks

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  • in reply to ueliriegg

    Yes, I'm pretty sure. There aren't many devices connected. Here's a screen shot of the routing table and ping info. Only 5 net2 devices and internal stuff.

     

    I just noticed that the two nodes that are on right now, plus the node in question, are using the missing nodes IP as a gateway. Is that maybe part of the problem why the NCE can't see it?

     

    Thanks! [:)]

     

  • in reply to khxnv
    Figured it out; that node was operating in Net1 mode. Now it's switched to Net2 and was discovered.

    For the kicker.... How do I revert Net2 nodes into Net1? Whoops; we have an Express console, so Net2 is useless.
  • in reply to khxnv
    So somewhere around included with your Express console would have been a floppy disk called "Remote Interface Disk". Put that in your console, turn it off and then back on. It will reboot and load the software from the disk, then I think you should be able to use the "discover nodes" soft key to return the node to Net1 mode.

    (It's been a very long time since I did this so let us know if that works!)
  • in reply to tomsteer
    How does one get this software if the disk can't be located. Looked in our manual and only have the console 3.1 disk. Doesn't show up in a search of the ETC site either. Hmmmmm. Any body got a shareable link to the correct "Remote Interface Disk" software? Thanks!
  • in reply to khxnv

    It's actually included on the download from our site also :

    https://www.etcconnect.com/WorkArea/DownloadAsset.aspx?id=10737463164

    Open up the downloaded zip file and inside is a file called "run.bin". Put that on a floppy disk (by itself) and that should do the job.

www.etcconnect.com