Pathway 2 port gateway - Loss of DMX universe on one output

wondering if anyone has come across any strange issues with pathway products.
I’ve got a fairly large static rig, occupying around 16 Universes with circa 8 pathways splitting the universes up there (ergo, one pathway dealing with U6 & U7, next one U8 & U9).

99% of the time, rig is fine, behaves as it should. But randomly, that 1%, random gateways lose one their universe outputs… (display shows dmx output, no universe).

fix requires reboot of POE supply to Gateway when disconnected from DMX chain.

Am I looking at some weird RDM Blinding on Fixture boot? Or some other DMX Control Knocking the Universe out such as Standalone from the fixtures?

Rig Comprises largely of CHAUVET maverick heads…

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ueliriegg 5 months ago

I've seen stuff like this as well. We didn't have to reboot the gateways, for us it was enough to open the config software, change the assigned universe and then change it back to what it had been before.
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ueliriegg 5 months ago

I've seen stuff like this as well. We didn't have to reboot the gateways, for us it was enough to open the config software, change the assigned universe and then change it back to what it had been before.
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Andrew34375 5 months ago in reply to ueliriegg

I had done that first, but the issue came back. We think it was something to do with the console being turned off and on. We tried duplicating and the console cycling seemed to trigger the issue, sometimes. Other times it was random and during times when the console was just on. Turning off the priority seems to have fixed it.
This space has 4 performance spaces and three rehearsal/studios and over 100 portable gateways. resetting the universe was not a long-term solution for us.
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