Pathway 2 port gateway - Loss of DMX universe on one output

YES! I have a large system that includes Pathway 2-port portable gateways. I had the same issue with Port B losing its connection. After many back-and-forths with Pathway here is the first solution that seems to have fixed the problem.

Through Pathscape, under "Network DMX Properties" disable Per Channel Priority on the port. I believe it ships from ETC with this selected.

As far as I know, this has fixed the problem for the last 5 months. I am going back to this site next week for a 6-month follow-up and will see if this is still the case.

-Wolf

Nice, any paradigm also sitting on the back of the rig? 

I have some arbitration moving priority in show mode, but shouldn’t make any difference to these universes… just curious. 

Seven Paradigm processors in the overall system. ETC did the actual system config, not sure what arbitration is going on in the background.

Seven Paradigm processors in the overall system. ETC did the actual system config, not sure what arbitration is going on in the background.

Oof, I only had 2 processors sitting in the background…. 
I need to try this. Like you, resetting the universes every time isn’t an option… it’s just bizzare how it sits absolutely fine for ages, then randomly drops out. 

let us know if your checkup is positive… but I’m guessing you’ve not had any call outs in 5 months!