Hello all.
I have a couple of questions about network issues happening in my venue, a big opera house here in São Paulo, Brazil. Before I get to
them, some context.
We have a full ETC system with two consoles in multiconsole mode. My Primary is an Ion XE and my backup is an upgraded Ion Classic. Our Ion XE is our DHCP server on the network, but most devices have static IP working on a 10.101.x.y subnet. The whole system runs on sACN.
Consoles in 3.2.10 software version (we're currently in season, planning to update afterwards).
We have 9 HSR48 dimmer racks and 2 4-port sACN gateway (legacy).
We also have a bunch of remote plug-in stations distributed throughout stage and FOH.
In the booth, on top of consoles and one of the gateways, we have an Aruba 1930 24p 1G Base-T Class 4 PoE switch.
In the dimmer room, we have 2 splitters and a 3Com 2426-PWR Plus switch along with our second gateway.
This system was built around 2011, before I worked here and has worked somewhat okay for many years. But in the beginning, we didn't use our second gateway or have much complications in the network part, basically because we didn't understand it quite well. Since then, some
gMA2 users have brought their consoles and we expanded our parameter count recently. Also, the switch in the booth isn't the original one,
which wasn't okay at some point.
Now, to my questions:
1) About managed switches, what configurations do you recommend I should take a look? I left IGMP snooping enabled and disabled EEE for
I read those were important. Anything else? As a curiosity, I do think this switch takes a lot longer to boot up in relation to our old one
(we turn off the booth system at the end of the night).
2) For some time now (I can't put my finger when it started), I turn on both consoles and my primary comes online, it controls the rig, but
in the lower right corner, it shows only "User 1" and not "User 1 | Primary | Master" as it should. While in this state, the backup
doesn't connect. I have to exit to the shell and come back for it to come in the right state and establish connection between the two. Any
ideas as to why this happens?
3) We have been receiving increasingly more gMA2 users who bring their consoles and need to send data to our dimmers. Any suggestions in this scenario? We've had a strange issue in which the gMA2 console would output only 24 addresses per universe and this would only resolve with a console reboot.
4) I made a test the other day in which I connected my pc running dot2 software just for test purposes and it controlled the rig. The thing
is it still considered HTP relation between dot2 and Eos despite dot2 having a higher sACN priority (also shown in sACN Output Viewer in the
console and the sACNView software). The shown values in software didn't accord to the real output values. Any ideas as to why?
Sorry for the long post, Hope you guys can give me some ideas.
Best regards.