Net 2 node software update

I connect my laptop to the ETC net 2 nodes and it says the software can update however number of nodes, I select update and nothing happens. The nodes start to update but the nodes just lock up. How can I update the etc net 2 nodes to the latest version.

Richard over 14 years ago

Unfortunately this kind of question is very difficult to answer on a forum, so why not give your local ETC tech support a call on one of the following numbers:

For technical support in the Americas, please call 608/831-4116, or toll-free in the U.S. at 800/688-4116.
For technical support in Europe, please call (+44) 20 8896 1000.
For technical support in Germany, please call (+49) 8024 4700-0
For technical support in Asia, please call (+852) 2799 1220.

It's best if you've got your laptop and the node set up in front of your when you call so we can talk you through the various troubleshooting steps.
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