b113 Eos hang on Zoom to All Magic Sheet

Hi there,

I had a hang while trying to zoom to all on a magic sheet on an ion it did eventually recover after 10-20 seconds. I placed a Displays + record marker after it recovered. I also had a nomad on mac connected as a client that I took offline to try and recover the show file while the hang was happening because I had a lot of changes since the last save. It never hung, but I'll send its logs too.

The upload tool on the forums isn't working right now, where would you like the logs and show files sent?

Thanks

Tyler

Parents Reply
  • So on investigation, it seems like the Ion struggled with resizing the Magic Sheet as it was also handling the Augment3d model, which happens to be close to our recommended limit of 200,000 triangles.  To resize the MS, the software momentarily used a lot of memory to re-render SVGs.  It needed to swap memory with the harddrive, and that swap is what caused the hang.

    I would suggest that you consider un-ticking the "High Quality" box on Magic Sheets to make them less memory-intensive to render (this is a new feature in v3.1.1)

    You could consider reducing the size of your Augment3d model by replacing the drapes with flat objects. 

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