Sensor+ CEM+ Error Messages after upgrade to 3.1.2

J~

Can you tell me what version of code you upgraded from?  This will hel;p determine if the af software changed between the older version and 3.1.2 code.  AF software does not always change between versions of code, so it might have already had the correct code version installed. 

Greg

We upgraded from the original installation software on the rack. I believe it was version 1.x.   

The software should be automatically pushed to the AF cards on a reboot. There is a way to check the status of the AF cards through a hidden factory menu - I would say call your nearest technical services at an ETC office and they can walk you through that.

However, I think if you are getting messages the AF cards have probably loaded OK, and we might need to do some troubleshooting on the modules. It would be worth swapping one of the modules from the affected slot(s) for another one, and seeing if the problem follows the module.

The software should be automatically pushed to the AF cards on a reboot. There is a way to check the status of the AF cards through a hidden factory menu - I would say call your nearest technical services at an ETC office and they can walk you through that.

However, I think if you are getting messages the AF cards have probably loaded OK, and we might need to do some troubleshooting on the modules. It would be worth swapping one of the modules from the affected slot(s) for another one, and seeing if the problem follows the module.