A little more info might be necessary to try and help...
Are these install or tour racks?
Is the problem happening in both racks at the same time?
Is the same power source fed into both racks?
How is data fed into the racks? hard-line dmx, network, any daisy chain, or data iso splitters?
Is this the older CEM processor, or the new CEM+ processor??
Remember you can always call Tech Services if this is urgent... 800-688-4116
-Bob
A little more info might be necessary to try and help...
Are these install or tour racks?
Is the problem happening in both racks at the same time?
Is the same power source fed into both racks?
How is data fed into the racks? hard-line dmx, network, any daisy chain, or data iso splitters?
Is this the older CEM processor, or the new CEM+ processor??
Remember you can always call Tech Services if this is urgent... 800-688-4116
-Bob
First, to directly answer part of your question, the SCR (power cube) typically fails on. That is not likely the problem you have encountered. You will want to eliminate a couple things before we shotgun probable issues at you.
Here is a quick guide to ruling out the various components of the system.
Luke's suggestion of the airflow sensor is a very common scenario. If it is possible to watch the display during this problem, you will be able to quickly determine where the source of the problem. As suggested by others here at ETC, we are happy to guide you through over the phone and can call you if you would prefer. Our US number is +1(608)831-4116, or you can email my directly at jdunnum@etcconnect.com if you would like to drop your local phone number to us.
www.etcconnect.com