Sensor+ Systems - SNMP/third party monitoring support?

Although there is not direct support for SNMP in CEM+, there is a text (xml) file available via the web interface that might be usable for external monitoring. If you retrieve

http://<your racks IP>/status.sts

You will see an XML file with temperature and voltage information which could possibly be "scraped" for log information.

However, depending on exactly what the problem is that might not update fast enough to catch anything. If you suspect power problems, a power analyzer such as Dranetz(http://www.dranetz.com/) is what we would typically deploy as it is designed to catch fast transient events. ETC has a couple of these and we can loan them to sites experiencing problems.

If temperature is the problem, first steps are to make sure the ambient temperature of the room is stable and that the rack fans are operating, filters are clean and no modules are overloaded.

As Marcus says, I think the first step would be to contact ETC tech support for some troubleshooting steps.

Although there is not direct support for SNMP in CEM+, there is a text (xml) file available via the web interface that might be usable for external monitoring. If you retrieve

http://<your racks IP>/status.sts

You will see an XML file with temperature and voltage information which could possibly be "scraped" for log information.

However, depending on exactly what the problem is that might not update fast enough to catch anything. If you suspect power problems, a power analyzer such as Dranetz(http://www.dranetz.com/) is what we would typically deploy as it is designed to catch fast transient events. ETC has a couple of these and we can loan them to sites experiencing problems.

If temperature is the problem, first steps are to make sure the ambient temperature of the room is stable and that the rack fans are operating, filters are clean and no modules are overloaded.

As Marcus says, I think the first step would be to contact ETC tech support for some troubleshooting steps.