ETC R20 Flicker

Hello All

I just installed two R20 modules, one in each of two 72 channel sensor plus portable racks. The relays were fine for the first few hours but they have begun "flickering," rapidly switching on and off. About 30 times per second. Its not consistent, it happens every few minutes for a fews seconds. Sometimes more then others. It appears to happen less when the DMX value sent to them is 90%. There is no change in the behavior when I remove the DMX feed to the racks. It is LED pars and LED moving heads on the circuits. They are not overloaded. I have installed this type of fixture on R20s before with no problem. I swapped out the modules and got the same behavior. The racks are pretty caked in dust. Thoughts?

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  • This eventually got solved. It wasn't the neutral sensing wire as ETC initially thought. They ended up sending me a fresh batch of R20 modules. That party solved the problem but certain things could still provoke the flicker. After that they sent me another batch. This one was a Rev D version which was hot off the factory floor at the time. They worked perfectly. Very appreciative of ETC for going the extra mile to get this worked out. Thats why I love specing their products, best customer service around.
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  • This eventually got solved. It wasn't the neutral sensing wire as ETC initially thought. They ended up sending me a fresh batch of R20 modules. That party solved the problem but certain things could still provoke the flicker. After that they sent me another batch. This one was a Rev D version which was hot off the factory floor at the time. They worked perfectly. Very appreciative of ETC for going the extra mile to get this worked out. Thats why I love specing their products, best customer service around.
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