Our church has a SR48+ dimming rack. I have hooked my laptop up to the ETCNet port on the rack. The initial screen does not show any preset/panic settings. The Rooms and Presets screen works fine for Rooms 2 - 4, but all my dimmers are assigned to Room 1, all 96.
When I click on Room 1 in the left column the screen hangs with the message 'Loading', I have let it set for quite sometime but it doesn't come back.
I'm not sure if this is the correct page for what I am attempting to accomplish. We haven't had any training on the system, I wasn't around when it was installed. Currently we have a catwalk with 64 connections, 1-32 left and 1-32 right. The dimmers are set up in pairs 1L/1R, 2L/2R etc.
I need to reconfigure some of the presets to allow us some flexibility. I need to group 28L with 14R. I'm not sure how to do this so if in the wrong place to attempt or this is not possible please let me know. We are using a BullFrog board to run the lights. I'm new to that also.
If this not in the correct forum please let me know and I'll move it.