Sensor SR48 Series Rack - CEM screen frozen, dimmer doublers not working

One of our racks when trying to change to from Normal dimmer setting to Dimmer Doubled the CEM brain of that rack froze and is stuck on that screen. As a result none of the dimmers in that rack that were set to dimmer double are working. Both lights come up even thought they were already set to dimmer double and console as them specified as dimmerA, dimmerB.

Wondering if the Reset button on the rack may fix this? How much does that reset? 

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  • The reset button is like a soft power cycle for the processor. All of your settings should remain intact. Be aware that when the processor reboots, all dimmers in the rack will turn off for a few seconds.

    -Todd

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  • The reset button is like a soft power cycle for the processor. All of your settings should remain intact. Be aware that when the processor reboots, all dimmers in the rack will turn off for a few seconds.

    -Todd

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