Power Controls and Distribution

Sensor and Matrix Dimming systems Software update and keeping settings on CEM3 units

Date kivars
Date Thu, Jan 24 2019 10:42 AM
Replies 2 replies
Subscribers 67 subscribers
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Software update and keeping settings on CEM3 units

Hi,

Updated to the latest release, 1.7..., and the system will not keep user settings from old software.

Please help?

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tomsteer over 5 years ago

Sorry to hear that. It sounds like there's something about your configuration that the 1.7 software doesn't like : could you post a copy of your configuration (or send it to me in a private message) and we can investigate?
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kivars over 5 years ago in reply to tomsteer

Probably a rookie error... Had to send the old system config to the racks from the old Concert save. Then import from racks if not synced. All good now!
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kivars over 5 years ago in reply to tomsteer

Probably a rookie error... Had to send the old system config to the racks from the old Concert save. Then import from racks if not synced. All good now!
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