lights out

Help, my maintenance staff just replaced a bunch of lamps less than a month ago. Today, there are almost twenty spots out. I looked at the Sensor dimming panel and it looks as if it hasn't been cleaned in the ten years its been here (I've been here one). What might be the cause? The play is this week!!!

corey cascio over 14 years ago

Hi Dover,

there could many things here wrong. Its best to contact ETC Tech Services on the phone, and a solution can be found:

For technical support in the Americas, please call 608/831-4116, or toll-free in the U.S. at 800/688-4116.
For technical support in Europe, please call (+44) 20 8896 1000.
For technical support in Germany, please call (+49) 8024 4700-0
For technical support in Asia, please call (+852) 2799 1220.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
derekleffew over 14 years ago

Perhaps the attached document might help.

Lamp_life.pdf
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
mgarrison over 14 years ago

Always hate to ask this, but are you sure you bought the correct kind of lamps for the fixtures? If the voltage rating is wrong, lamp life will not be what you'd expect...
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel
Mat over 14 years ago in reply to mgarrison

It could also be that the maintenance staff didn't know you're not supposed to touch the lamp. Are there big finger print sized bubbles on the lamp? I've seen that in plenty of schools.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel