Paradigm not sending or receiving UDP

Hi all.

Is there a trick to getting Paradigm to send and receive my UDP strings?

I have some macros that should be sending UDP messages around the system but cannot see them on wireshark and the Rx device isnt seeing them either. I can mimic the commands on the net using a UDP client and all good.

I also have some UDP trigger strings defined in the serial input handler but once again, no joy.

My system is an ACP in an ERn rack with 1x 7" touch screen (and some other stuff). All reports no faults and green in light designer (2.1.2.9.0.782).

I think its just not doing the UDP side.

Thanks a lot - Jim

Jim Beagley over 8 years ago

I can now receive UDP - it was the terminator character that was throwing it off - the RPU will accept # as a terminator so why not the paradigm? I still cannot get any UDP out of the thing though
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marcusbirkin over 8 years ago in reply to Jim Beagley

Hello Jim,

I would highly advice that you contact your local ETC office where you had your ASC training for Light Designer, they will be able to answer your questions faster than the general service technicians forum.

Regards,

Marcus
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Jim Beagley over 8 years ago in reply to Jim Beagley

Right - so it appears that I cannot send a UDP message from Paradigm to a broadcast address.
That's madness. ETC - can you comment please? I really need that fixed ASAP.
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marcusbirkin over 8 years ago in reply to Jim Beagley

Hello Jim,

That's correct, Paradigm will only send unicast UDP.

Depending on your situation, ACN serial maybe a solution to your problem.

I would highly recommend that you talk to the ETC office where you had your ASC training to discuss your project.

Regards,

Marcus
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Tracy.Fitch over 8 years ago in reply to Jim Beagley

Hi Jim,
You're correct. Paradigm does not send broadcast UDP. As Marcus suggested, you should contact your local ETC support to discuss alternatives to accomplish your desired result.
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Jim Beagley over 8 years ago in reply to Tracy.Fitch

Thanks both.
Unfortunately, I am in a control room in China, and my local support office is in the UK.
When I saw this was the ETC forum for service technicians I thought it would be a good place to ask questions.
I'll call the office Monday.
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Davefox over 8 years ago in reply to Jim Beagley

We have an office in Hong Kong that would be more than happy to assist you.

Electronic Theatre Controls Asia Limited
Room 1801, 18/F, Tower I,
Phase 1 Enterprise Square
9 Sheung Yuet Road
Kowloon Bay, Kowloon, Hong Kong

Tel: +852 2799 1220
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