Reseting ETC Puck and Installing the saved setting from a flash drive

Hi all,

I have an ETC Puck device at University of Manitoba, School of Art, and currently I have issues with reseting the device. 

One of the students made some changes to the system that I cannot fix it and I want to just load the workspace saved on a flash drive to get back to the previous setting.

I tried to open the file from Browser section but nothing changes.

Does anyone know how to fix this? 

Thanks for your time.