Lights dimming by themselves

Hi Billy,

A few quick troubleshooting questions that will help identify what's going on.

1)  What kind of dimmers or dimmer rack is the Smartfade controlling?

2) Is there any sort of architectural control in the space?  Button stations/sliders on the wall, or anything that can turn the lights on without the SmartFade?

3) What version of software is the SmartFade running?

Hi Billy,

A few quick troubleshooting questions that will help identify what's going on.

1)  What kind of dimmers or dimmer rack is the Smartfade controlling?

2) Is there any sort of architectural control in the space?  Button stations/sliders on the wall, or anything that can turn the lights on without the SmartFade?

3) What version of software is the SmartFade running?

Thanks for the reply.

We purchased the board in OCT 2009.  Have not upgraded since..  Not sure on version will check Friday nite .

Architectural contol is   a Lightronics AR 1202 RTC  12 channel  with 2 8 button Litronics AC-1009 controllers.   This is connected to our  Smartfade 2496 also.  When the dimmer board is turned on it overrides the litronic button. 

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Stage lights are controlled by an ETSL1210T Dimmer.  

We have 8 par , 4 ellipsodals and 8 Chauvet Colordash Block Pars..