Hello,
I have a Echo touch, this is directly connected to my Echo Access.
The problem is that if i connect to my Access, there is no spaces found to control.
Is there something i forget?
Hello,
I have a Echo touch, this is directly connected to my Echo Access.
The problem is that if i connect to my Access, there is no spaces found to control.
Is there something i forget?
Hi Corey,
The Echo Acces is directly connected to the Echo Touch with the black and white cable (ETCConnect).
They both are feed by own 24v power adapters.
I've created spaces on the echo touch.
Hi Erik. To summarize what Corey is saying:
The EchoAccess Interface and the EchoTouch are both capable of communicating over EchoConnect but there are two different connections in play and the requirement for a third device.
To solve your issue, you will need the EchoTouch connected to the EchoAccess Interface over the EchoConnect protocol. These connections are the lower of the two headers on the back of the EchoAccess Interface and the EchoTouch terminals labeled "ECHO". However, you will also need a dedication ETC Echo Station Power Supply connected to this EchoConnect run as well. Think of this device as the enabler for the communication. This is why you are seeing no spaces found. Contact your ETC dealer to get this Echo Station Power supply. Also if you have further questions and wish to speak with someone in persion I highly recommend our Technical Support team. they can be reached at 800-688-4116
Hi Erik. To summarize what Corey is saying:
The EchoAccess Interface and the EchoTouch are both capable of communicating over EchoConnect but there are two different connections in play and the requirement for a third device.
To solve your issue, you will need the EchoTouch connected to the EchoAccess Interface over the EchoConnect protocol. These connections are the lower of the two headers on the back of the EchoAccess Interface and the EchoTouch terminals labeled "ECHO". However, you will also need a dedication ETC Echo Station Power Supply connected to this EchoConnect run as well. Think of this device as the enabler for the communication. This is why you are seeing no spaces found. Contact your ETC dealer to get this Echo Station Power supply. Also if you have further questions and wish to speak with someone in persion I highly recommend our Technical Support team. they can be reached at 800-688-4116
www.etcconnect.com