Congo/Cobalt Family Consoles

Cobalt Family Software Problem with Congo Kid

State Not Answered
Date TechnikAWS
Date Sun, Apr 11 2021 10:00 AM
Replies 2 replies
Subscribers 56 subscribers
Views 1934 views
Users 0 members are here

Software Problem with Congo Kid

Hi,

I tried to install the new Firmware (v.8.2.1) on our Congo Kid Console and now it can not start the software because a .dll file is missing.

Any solutions? Can I exit to Windows and reinstall the software?

Thank you for your help!

Felix

Parents

0 starksk over 3 years ago

Hi Felix,

It sounds like there may have been a corrupted download of the installer. I would recommend getting in touch with your closest ETC Technical Services to help resolve this issue. https://www.etcconnect.com/Contact/Technical-Support.aspx
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0 starksk over 3 years ago

Hi Felix,

It sounds like there may have been a corrupted download of the installer. I would recommend getting in touch with your closest ETC Technical Services to help resolve this issue. https://www.etcconnect.com/Contact/Technical-Support.aspx
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0 TechnikAWS over 3 years ago in reply to starksk

Hi,
Thank you for your Help! Service was great and everything is working now!
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