congo 3 monitors

Question

hello 
 to everybody, 
 can anyone tell why i cant have 3 monitors on congo? 
 i plug the monitor but nothing, i have checked the vga cable and it was ok.

corey cascio · Accepted Answer

You need to activate the third monitor output in Setup.

GaFouX · Answer

i have done that. 
 but for some reason...nothing

sclausen · Answer

Hi - 
 When you say "nothing" - do you mean black screen, Congo "desktop" but no screen frame or tabs, or a screen frame with no tabs? 
 What version of software are you running? 
 Thanks - 
 Sarah

GaFouX · Answer

hi 
 i mean that the monitor doesn't have any signal. 
 and the version is 6.3. 
 
 also one more question... when i downloaded this version it had also another one ''face panel firmware'' its for face panel monitors? 
 thank you

GaFouX · Answer

also 
 when i enable monitor 3 as center monitor, 
 after i press apply, it deselects monitor 3

sclausen · Answer

Hi - 
 Try in the System Settings enabling the monitor and clicking OK directly, do not click APPLY. 
 The facepanel firmware is for Congo (not Congo jr or Congo Kid) console facepanels only. It has nothing to do with monitors. 
 Thanks much - 
 Sarah

GaFouX · Answer

still nothing... :( 
 i have done what you said

sclausen · Answer

Hi - 
 Does this monitor and/or cable work in a known working position on the console? Does the system settings show the monitor as enabled? It is possible you have a hardware problem. Where are you located? This may be better solved by phone... 
 Thanks much - 
 Sarah

GaFouX · Answer

yep it works fine both cable and monitor. 
 nope the system settings doesn't show it enabled. 
 in Greece. 
 
 i have even checked the dvi to vga adaptor inside the desk and it works