Time issues

Hi all,

We have had a Congo since 06. The question i have is when running a sequence some cues have channel times and when we hit the go button the lights that go out in a set time just blackout. But the werid thing is it is not the same each time i try the cue some times it works and some times it doesn't.Is this a know issue or am i the only one having trouble??

[edited by: gfcld at 3:33 PM (GMT -6) on Sun, Jan 13 2008]

Parents

sclausen over 17 years ago

Hi Russell -
Sorry about that - I don't recall seeing your file come in. Could you resend it to me directly at sclausen 'AT' etcconnect.com?
Thanks much -
Sarah
gfcld over 17 years ago in reply to sclausen

sclausen:
Hi Russell -
Sorry about that - I don't recall seeing your file come in. Could you resend it to me directly at sclausen 'AT' etcconnect.com?
Thanks much -
Sarah

Did you get the file or do i need to resend it?
Anders Ekvall over 17 years ago in reply to gfcld

I have gotten the file through Sarah but I haven't been able to analyze it in detail yet. I will try to get to this as soon as possible.
Mat over 17 years ago in reply to Anders Ekvall

I've now had this happen on a second production. I can send in our showfile if more examples would be useful. We've had this problem in both 4.3.2 and 4.3.3.
reidar over 17 years ago in reply to Mat

This is definately an issue. I've experienced it on several productions. We did in fact send one of our Congos to our norwegian representative with the showfile and a description, but they could not find anything wrong or reproduce it.
To sum this up:
- The error is periodic and difficult to reproduce
- It affects channel times randomly through the show
- Channel times snap instead of fade.
We've seen this on both our Congo desks, running 4.3.2.

Needless to say, the result on stage is terrible. You really should make an effort to fix this.
Anders Ekvall over 17 years ago in reply to reidar

Hi,
I think I have been able to reproduce this here now. It seems like it mostly happens when channels with channel time go to 0%. Is this your experience as well?

Reply

Anders Ekvall over 17 years ago in reply to reidar

Hi,
I think I have been able to reproduce this here now. It seems like it mostly happens when channels with channel time go to 0%. Is this your experience as well?

Children

tobias loeffler over 17 years ago in reply to Anders Ekvall

Hi Anders,

we know about problems with ch times in combination with xf and movefades on pronto,but it didn´t happen reproducable... could you describe the problem more exactly?

Tobias
Anders Ekvall over 17 years ago in reply to tobias loeffler

So far, I haven't been able to find the exact situation or the cure. In some situations when you move around in the sequence and then press GO, it seems like channel times that go to 0% skips the fade time and jumps directly to the new target.
This is as much as I know right now.
gfcld over 17 years ago in reply to Anders Ekvall

ya that is the problem
gfcld over 17 years ago in reply to gfcld

so i was wondering if you have found the problem??
Anders Ekvall over 17 years ago in reply to gfcld

We believe that we have fixed this problem in the upcoming V5.0.
gfcld over 17 years ago in reply to Anders Ekvall

Thanks... So what was the issue? And how do i get around it till then?
Anders Ekvall over 17 years ago in reply to gfcld

As replied earlier, this was a problem with channel times going to a level of 0%. Sometimes, the time was bypassed in this case.
As a workaround, until version 5.0 comes out, you can make sure channel times go to 1% instead of 0%.
Sorry for the inconvenience.
gfcld over 17 years ago in reply to Anders Ekvall

Thanks For your help!