Congo bug

Hallo,

Bei der letztem General Probe, ist mein Kolege mit der Maus in den Browser,Regerenzhandbuch , z.b Preset mehrmaliger doppelten Klick mit der Maus folgendes Problem aufgetaucht. Congo crashed. Manchmal ist es möglich, das Congo eine Fehler Meldung gibt, manchmal aber auch, das Congo fährt in seinen Start Screen ( alle 3 Screen shows CONGO). Habe auch die Software 4.3.3 neu aufgespielt. Das gleiche Problem. Bitte um Abhilfe. This Bug can crash our Show.

Thorsten Scholz

Germany

[edited by: Scholle at 6:15 PM (GMT -6) on Wed, Feb 27 2008]

Anders Ekvall over 16 years ago

Sorry for the long response time. Our German support has been trying to contact you on the phone for several days without result. We have some additional questions about the situation
Do you only get the problem when you double click on items in the Browser-structure? Or does it happen when you click on items inside the help window?
When there is an error message, we would really like to know what it says. We have no known issues with the help system so we need more information to be able to solve this.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Cancel