Trouble with Offline Editor on OS X

I've installed the offline editor on OS X but none of the keyboard shortcuts seem to do anything (let alone even typing in a login name at the startup screen) any ideas? - the only one that seems to work is the return key.

[edited by: Sean at 1:43 AM (GMT -6) on Thu, Apr 05 2007]

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Anonymous over 17 years ago

Sean -
I just tested this here on my Mac Mini OSX 10.4.8 with 1.5GHz Power PC G4 w/ 1G RAM. I downloaded and installed Congo Offline 4.2.1 beta and haven't experienced any problems with the keyboard not controlling the application.
Can you please try downloading and re-installing the application from the following link: http://www.etcconnect.com/docs/docs_downloads/offline/Congo_Offline_421Beta_forMac.zip
Also please verify that you install the correct application for the Motorola Chip (G4) or the Intel chip (Core Duo, Core 2 Duo) This may be causing the problem the incorrect application was installed.
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Sean over 17 years ago in reply to Anonymous

Benjamin, how do I differentiatie between the different versions? I'm running on a MacBook Pro, so I do need the Intel Binary
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Tracy.Fitch over 17 years ago in reply to Sean

When you download the zip file mentioned above, you'll find there are two packages. One is Install Congo (Intel), the other Install Congo (Motorola).
If you're on a G-series mac, you'd use Motorola. If you're on one of the new Intels, you'd use the Intel package.
Hope that helps!
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Sean over 17 years ago in reply to Tracy.Fitch

So I double checked that I installed the correct binary, and I have installed the Intel Binary. But I'm still having the same problem, as in I can't use the keyboard for anything. When trying to type in a user name in order to login to the off line editor, no characters will fill the user name field when typed on the keyboard
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Sean over 17 years ago in reply to Sean

and I'm using a MacBook Pro 2.16GHz with OS X 10.4.8 installed with 1gb Ram
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Sean over 17 years ago in reply to Sean

My Apologies, I'm using OS X 10.4.9
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sclausen over 17 years ago in reply to Sean

We have just posted new installers for MacCongo for PowerPC and Intel processors here.
Please give this one a try and let us know if you are still experiencing problems.
Thanks much -
Sarah
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Sean over 17 years ago in reply to sclausen

So, mabye I'm missing something, but when downloading the Intel Package, and after unzipping it, I end up with a 'Contents' folder containing various files, but nothing that appears to be an installer or an application that can be copied to the applications folder.
Any help would be appreciated.
Thanks,
Sean
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Anders Ekvall over 17 years ago in reply to Sean

After unzipping, you should end up with a folder called InstallCongo430_Intel.pkg. The pkg extension is important since it indicates to the Mac that it is an installer (which is a folder just like Mac applications are folders).
You should then be able to double click on the pkg file to start the installer.
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Anders Ekvall over 17 years ago in reply to Sean

After unzipping, you should end up with a folder called InstallCongo430_Intel.pkg. The pkg extension is important since it indicates to the Mac that it is an installer (which is a folder just like Mac applications are folders).
You should then be able to double click on the pkg file to start the installer.
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