Congo/Cobalt Family Consoles

Legacy - Congo Family (Congo, Congo jr, Congo Kid and Light Server) Congo Jr

Date Jameschurches
Date Thu, May 23 2019 5:40 PM
Replies 7 replies
Subscribers 66 subscribers
Views 5508 views
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Congo Jr

We have a Congo JR on our desk which seems to not go past its initial boot sequence.

The front display displays the Congo JR logo but doesn’t do anything after that.

To start with the desk bleeped 3 times, but after I reseated the graphics card, it no longer bleeps, but still fails to boot fully.

Could this be a graphics card fault?? It’s a very old DMS-59 dual monitor card....

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starksk over 5 years ago

Three beeps usually indicates a RAM failure (as noted by lidgett) but could also indicate a failure in the graphics card as well. I would recommend opening the console with the power off and reseating both of those components. We have a support article and a TechServ Underground video that shows how to open and perform basic maintenance: https://support.etcconnect.com/ETC/Consoles/Congo%2F%2FCobalt/Congo_Jr./How_to_Open_a_Congo_Jr
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Jameschurches over 5 years ago in reply to starksk

Yes thanks....

done all that, watched this video numerous times....

thats why I’m perplexed....
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starksk over 5 years ago in reply to Jameschurches

If it is still misbehaving after doing that, it is likely that you will need to have the console come in for repair.

To find a dealer in your area, please visit: http://www.etcconnect.com/Find-A-Dealer.aspx
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starksk over 5 years ago in reply to Jameschurches

If it is still misbehaving after doing that, it is likely that you will need to have the console come in for repair.

To find a dealer in your area, please visit: http://www.etcconnect.com/Find-A-Dealer.aspx
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