Remote Control Question...

Hm, we tried using our console in "at" mode for awhile, but if felt like an uphill battle and "at" mode doesn't alter the way the console works globally which only seems to add to the confusion. It doesn't fix your problem, but it may be worth trying to get everyone on the RPN boat.  It is baffling at first, but ultimately faster and more in tune with how the console wants to be programmed.

Personally, I agree with Jen on this one.

The normal "RPN" mode takes quite a bit of getting used to, but once you have wrapped your head around it it's actually considerably faster.
I've had this discussion a few times when training, and come to the conclusion that it's better to try to learn RPN if you have the time. 

The only change "At" mode makes is that channel selection and level setting is done the "normal" way around - all other desk functions remain in RPN.
When training, I've found that this tends to confuse people as they spend a while going "Channel x thru y at z", then suddenly have to go "# [Record] & [Group]", which leads to an instant "WTF?" moment - not what we want!

It can also confuse if you hit [Ch], then decide that you actually don't want to select a channel but you want to do something else, eg select a Group. Hit 1 Group, and you've actually selected channel 1. With RPN, this can't happen.

However, when you spend the early time on the console going "x Channel y thru z at level", then the other functions make sense from the outset.

This is especially true once you get into the more advanced functions of the console - instant timing changes with # [Time], "sneaking" palettes in via # [Direct Select] (love that one!), jumping to a Preset blind editor via # [Modify] & [Preset] etc.

"At Mode" is useful though, as it's better for visiting operators who simply don't have the time to learn RPN, and Jeremy tells me that it can be easier when working with certain LDs - I'm not convinced of that myself, but he has more experience than I do!

Unfortunately, # [Ch] # [Thru] is a bit of a hard one to wrap your head around at first - but in the interest of consistency, I believe it's the better way.

However, there's at least two ways to do everything in Congo, so you always get to choose which is better in your situation.

I have to agree that while RPN takes a little while to get used (even longer to get used to translating "designer speak" to RPN) to it is considerably faster after a little while on the board and at mode doesn't work for me at all because it doesn't build muscle memory the same way.

 Switching back and forth between Congo and Obsession still throws me though. (We have both boards in a two stage venue)