RFR restarts after connecting to Congo

How are the two RFRs configured (freq, group)?

How many base stations do you have?

What are the settings for each base (freq, group, IP)?

You can test the battery in the handset by starting it up while holding down [.] and choosin "Direct USB" (top item)?

• It should then show "Connecting to USB................" (new dot every second or so) for a minute or two, although it won't connect.

Two remotes...
RFR1: Freq 1, NetworkID 1
RFR2: Freq 1, NetworkID 1

Two basestations...
BS1: IP 10.101.124.101, Freq 1, NetworkID 1, Master
BS2: IP 10.101.124.102, Freq 1, NetworkID 1, Slave

I have BS2 disconnected so ther´s no frequence interference... Even if I had BS1 and RFR2 on, the RFR2 just won´t connect and restarts... New battery, it's no diffrence. BS1 and RFR1 is no problem.

If I try "Direct USB" ther´s text inside display... "Switch off and connect to USB". So I try this soon and comeback with some more information...

Two remotes...
RFR1: Freq 1, NetworkID 1
RFR2: Freq 1, NetworkID 1

Two basestations...
BS1: IP 10.101.124.101, Freq 1, NetworkID 1, Master
BS2: IP 10.101.124.102, Freq 1, NetworkID 1, Slave

I have BS2 disconnected so ther´s no frequence interference... Even if I had BS1 and RFR2 on, the RFR2 just won´t connect and restarts... New battery, it's no diffrence. BS1 and RFR1 is no problem.

If I try "Direct USB" ther´s text inside display... "Switch off and connect to USB". So I try this soon and comeback with some more information...

Hi Tommy,

are the IPs of your base station's static or dynamic?

- corey

Hi Corey,

all part in the system has static IP-adress, include basestations.

//Tommy

Please change the frequency of the RFR2 and Base2 to another frequency other than 1.

My BS2 is turned off, not to interfear with other frequences. I restart BS2 and use channel2 instead, networkID 1 (same as BS1).

Which HF-state should I use on BS2? Master/Slave

Should I connect RFR1 to BS1, and RFR2 to BS2?

//Tommy

For Right now, connect RFR1 to BS1 and RFR2 to BS2;

both sets should have different HF values; both should be MASTER and not SLAVE.

We have now try diffrent things from last thread. As technician I start thinking in hardware problem instead of software problem. A restarting remote after a while feels like battery problem. We bought new battery and charge it in a 2h charger before we put them into RFR and it works perfect under couple of days. Every night we connect our RFR to USB-charging. After a while we got same problem, RFR start and reboot when we hold it in our hand. We put in non chargebale battery and it start nice and easy and we could turn on light on stage. Same setup, diffrent batterys.

We are now trying to charge our battery in our 2h charger to change it back tomorrow and see if it works again. If our remote works with new charge batterys we have electric problem inside our RFR.

The setup is like Coreys last thread...

Howdy Tommy,

this sounds like a hardware problem - please contact your ETC Dealer or ETC Tech Services for a repair.

If you don't know the telephone number to them, please tell me what country you are in?