NET3 RFR update problems

We have trouble updating our RFR's. I have tried using our consoles (running 5.1 software), Congo Offline (also 5.1, with the correct file on a USB-disk) and GCE 1.1. None of them works. In the GCE, I have tried using both USB and network update on the base stations.

We have three sets of RFRs, and none of them accepts the update.

The response is consistent. An error stating that the device needs to be put in update mode. Which I of course have done, and re-done several times. The OS reports an USB UPDATE device when connection is made, so I'm confident that the device is in update-mode. I get approximately the same error message using the Congo. Re-booting the device (in update mode) and retrying doesn't work.

Are we overlooking something extremely obvious? Or do we have early RFR's (the two in front of me have s/n 482 and 485).

Regards,

Reidar Richardsen

Hålogaland Teater, Norway

 

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