Touch screen fade times

Hi

We have set up our touch screen with colour groups on in our channel layout. If I trigger a colour group from my master wing I can prefix this with a number and get it to fade to the colour over that time. I can't get this to happen with the touch screen. It simply doesn't see the number inputed. We have an ELO screen and are on V6.0.1 software.

Is there something I can set up to do this or is this a software thing?

If it is software, can you arrange a fix ! ! !

Gareth

 

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