RFU update software

Hi folks, i have the etc usb rfu (you know the stupid one were you lit the buttons but not the numbers), anyway, i am having issues with the usb connecting properly i have been told on the phone that there is an update that i can preform to make it connect properly but everytime tech support say it has been sent to me i don't seem to recieve it, this may be an issue with my works email.  Is there a direct download link to this software update? Can someone give it to me please!

 

Many Thanks

Andy

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