Ion to Congo show convertion, device not work

Did you Open this file or try to Import it into Congo?
An Ascii file should always be simply Opened in Congo, as the Import function is when you want to import a small section of an existing play.

Can you also send us the Ascii file exported from the Ion so we can compare it to the result you attached above?

That sugar1.asc file we had used in the show - performance. The only thing what we could not use was the Delta R device. Which was the device of the foreing theatre company. We was not able to succesfuly import templates of this device. And when we tried to import templates of our Futurelight device the situation repeated. Device is seen in TEMPLATES but no parameters are allowed. So after this we removed the device and used conventional lights.

Unfortunately we do not have the ASCII file. I will try to call them and ask for this file.

Thanks 
Tomas

The Sugar1.asc file has no parameter definitions in it at all, which explains why you could not succesfully add Templates to it. This shouldn't occur, and we will need to work out how it happened.

Importing all the parts of the Suagr1.asc file into a new Congo play file gives a complete play that works properly, so this is a good workaround to remember if the problem recurs.

If you can email us the original file that will be very helpful.

Finally the guys sent us both files. The original file from ION console and also ASCII file.

We are very interesting what is wrong.

Thanks
Tomas

Finally the guys sent us both files. The original file from ION console and also ASCII file.

We are very interesting what is wrong.

Thanks
Tomas

Eh, here is the ASCII file

Tomas

Any solution?

Thanks
Tomas

Hi Thomas,

Sorry for the slow response on this. It seems like we didn't post an answer to this thread. My apologies.

When digging deeper into this, it turned out that there is currently no support in Congo for reading device templates or device patch from Ion. This is planned for a future software release.

(It might seem obvious for you that consoles from the same manufacturer can read each others files to a high degree. But, since the Eos/Ion family of consoles have a quite different concept than the Congo family, it will never be possible to transfer all data between these families in a predictable way. However, we will definitely make it work better than it does today. I know that this won't solve your immediate problem but conversion between concepts is more complicated than one might think.)