crash problem

 

hello  a client who is using a CONGO JR console last friday during a LIVE show (TV SHOW) who programmed some lights on fader wing suddenly realized the console just showed on two screens CONGO message, the only way to come back was turning the console off.

I installed the same version V5.1 but problem continues, last week it happened two times.

What could be the problem.

 

 

 

 

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