Shadows on Ground

I searched this forum for the answer, I swear. In A3d I noticed yesterday that while shadows appear on the stock people and objects, the people and objects don't cast shadows on the Ground object. Ambient light is off. I have quality options set to medium quality and realistic lighting. Do I need to reinstall?

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  • Dell Optiplex 7040, Windows 10. I tried reinstalling Eos 3.0 and still don't see shadows. It occurred to me this morning that the problem might be in the Windows graphics settings.  I've been using Autodesk Maya for my animation lighting class. It's possible that Maya adjusted some Windows settings that have affected Eos/Augment3d.  Is there a document that describes where to check video settings in Windows?

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