I'm working on Augment3d with the last versions.
I have an issue with some certified fixtures (especially Robe T1 M3) that are not oriented on the correct direction (they need an 180° move on the Z axis).
I explain : I think that the sides of the LCD screens and the wires are inverted on the 3D Model. I did this simply test to patch a Robe T1 M3 with the wire side in the correct direction and without changing any attribute, I turn the Tilt wheel in one way : the reality and Augmented are inverted...
I'm quite surprised about this kind of problem with 3D certified Model...
So what should I do ?
Should I try to change the parameters in the fixture library and wait for the next library's update to change it ? Like this my focuses will still be ok in Augment3d when I'll update the library ?
Should I put my fixture on the incorrect way and I'll see what will it show in Augment3d at the next update...?
Just let me know if first of all I'm right, and then what I should do ?
Thank you !
FYI: The A3d icon in patch doesn't indicate a "calibrated" fixture - it indicates that the fixture has an accurate 3d model associated with it. support.etcconnect.com/.../What_Does_the_3D_Icon_in_Patch_Signify
First, sktusing is correct about the icon indicating the model only. Start by making sure that your fixture profile in your show file is updated and doesn't have the asterisk (*) next to it. See: https://support.etcconnect.com/ETC/Consoles/Augment3d/Eos_Fixture_Profiles_must_be_up-to-date_for_Augment3d_Functionality
Next, I would encourage you to follow the steps in this article: https://support.etcconnect.com/ETC/Consoles/Augment3d/Fixture_Physically_Pans_or_Tilts_in_the_Opposite_Direction_from_Visualized_Movement
JpLagAtCineophta said:Should I try to change the parameters in the fixture library and wait for the next library's update to change it ? Like this my focuses will still be ok in Augment3d when I'll update the library ?
If you change it in your show file, your show file will have a customized version of the profile until you update either that specific profile or update all profiles within the show file itself. Installing a new library does not automatically update profiles already used in a show to avoid changing your show data for exactly this scenario.
If you're sure that the parameters in the library are in fact incorrect, please give us a detailed account of which parts are incorrect and include the fixture's manual for reference in a new post in the Fixture Library Requests forum: https://community.etcconnect.com/control_consoles/eos-family-consoles/f/fixture-requests
Thank you ScottT, that's help to understand. The 3D logo only indicates that the 3D Model is correct but not prove that the library is testified. My mistake !
Thank you starksk,
I really think that the tilt parameter is not correct in the library. I've just posted a request in the link you gave me