Fixtures ROBE

We're not currently aware of Robe fixtures not showing any beam nor color.

What software version are you using? What Robe fixture's are you looking at? Can you share an Augment3d screenshot of one of those Robes?

Hi

Thanks for your answer.

I'm using the v3.2.4 B58 of software and the v3.2.4.10 of library.

Using Robe T1 Profile M2 (but the same problem with M1 or M3)

On the picture, Robe T1 on the left with ClayPaky Mini-B on the right, both at full with 30° zoom

Robe T1 Profile M2 and Mini-B Basic at Full with zoom 30°

Can you check in Patch if your T1 fixture has an asterisk? This article talks a bit about that.

No it hasn't an asterisk.

I tried to open new show after deep clean, and it neither has'nt an asterisk

I don't understand

You can send us the showfile so we can have a look: eos(dot)moderator(at)etcconnect(dot)com.

If you want to do that please record a snapshot with Augment3d open and in your email indicate which channels you are using and which snapshot you recorded.

OK

Thanks

I will send you that on monday (i'm not anymore at my teater for the week-end)

Best regards

Have a good week-end 

Thank you for your showfile. I can see it there as well.

When i tested it it was with library version 3.2.4.108, and indeed that seems to make a difference. Would you mind performing a library update?

You can find the latest library version here.

Hi

Yes it works fine ! Thanks a lot !!!