Augment3d Fixture Models

Question

Hi, 
 I'm creating an augmet3d file for the theatre where I work, and I have found some issues with certain fixture Models. 
 Particularly the "robin LEDBeam 150" the "robin T2 Profile M3" and the "SolaFrame 1500 540&deg;" have a broken 3D model, witch puts the light emitting part inside the base and doesn't allow light emission when the lamp is on Pan0 Tilt0, meanwhile the "sinfonya profile 600" and the "martin ERA 150" seem to have Pan inverted (I checked, we shouldn't have any mistake in the patch or at the lamp, but I could be wrong). 
 I hope to find some solution, in the meantime I wish you all a good day 
 Damiano

eos moderator · Answer

In that case you need this support article: support.etcconnect.com/.../Eos_Fixture_Profiles_must_be_up-to-date_for_Augment3d_Functionality

eos moderator · Answer

They were probably copied and modified or created from scratch. That's why the console doesn't treat those profiles as updatable library profiles. 
 In the Fixture Editor you'll find a softkey Physical Data. Change the Hang to Focus Offset Z to -0.4. 
 Because those profiles are probably years old I'd recommend using the library fixtures and then if needed add those changes back that are still needed.