Pan/Tilt Inversion and Encoder Direction Issues Between Stage and Visualizer

Hello! It can be quite a challenge to figure out the discrepency between what is in the model and what is happening in real life. We have an article that walks through all the potential variables. 
https://support.etcconnect.com/ETC/Consoles/Augment3d/Troubleshooting_Fixtures_with_Physically_Different_Movement_than_Visualized_Movement

Thank you very much for your message. I’ve just fully understood how it works in the end.

Step one is to make sure pan and tilt move in the same direction. Then, if needed, adjust the fixture’s orientation in Augment3D.

In my case, inverting the pan values (-270 / 270) did not solve the issue. What actually fixed it was removing all inversion settings in the fixture itself and confirming the correct placement of the fixture in Augment3D.

It’s just a bit unfortunate that there isn’t an option to invert the pan or tilt encoder.

Thanks again!

Thank you very much for your message. I’ve just fully understood how it works in the end.

Step one is to make sure pan and tilt move in the same direction. Then, if needed, adjust the fixture’s orientation in Augment3D.

In my case, inverting the pan values (-270 / 270) did not solve the issue. What actually fixed it was removing all inversion settings in the fixture itself and confirming the correct placement of the fixture in Augment3D.

It’s just a bit unfortunate that there isn’t an option to invert the pan or tilt encoder.

Thanks again!