About six months ago, my theater upgraded from an Express 48/96 with emphasis to an Ion, with RPU and RVI. We currently three 4 port nodes, and five 2 port nodes, four CEM+ sensor racks, and a Unison ER system. The nodes, unison, and sensor racks are running Net2.
The Ion and RPU are connected to a secondary un-managed switch, which then connects to the main switch in the dimmer room. The nodes, unison, and the sensor racks connect directly to the main switch. All devices have static ips.
We also added 15 moving led wash fixtures and 5 moving spot fixtures. Each electric has one 2 port node. The fixtures are connected with dmx cable, around 60ft worth per electric. Currently no termination, which will change this week.
Starting this past week, all 4 electrics having been losing dmx, or network connectivity. This happens on all 4 electrics at the same time. The fixtures will return to their home values for a split second then return to recorded values. There are no effects or macros running.
I wouldn't expect dmx termination issues to affect the network and separated nodes (but i've seen weirder things with termination issues). I think the problem, is in the network. The RVI and RPU never lose connection to the primary console, and I don't lose control of the sensor racks.
I'm thinking the issues are actually in issues with the nodes. The ion is running NCE 4.3.1. It was installed by the install company. All nodes should have 4.0+ software correct? They are all currently under 4.0...most of them are 3.9.xxx Would this cause issues like this?
Any other thoughts or thing to check?
Thanks Everyone,
Harley
