Broken screen or a software issue? EOS

One of our displays has been getting worse over the last few days, it works fine but it seems to be deteriorating. At the next available opportunity I will take a look inside for any loose connections but I thought I would ask here just incase anyone else had experienced this issue. The other display is fine.

Thanks in advance

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0 Hans.Hinrichsen over 12 years ago

Hi Jake,

Definitely check the internal connections where possible. It looks like it could be a video card that is going bad -- have you noticed any issues with the other Eos internal touchscreen (the regular sized one)? These two are fed off of the same video card.

If reseating doesn't do anything, it would be best to get in contact with your local ETC office. Contact information can be found here: http://community.etcconnect.com/wikis/products/contact-etc-technical-services.aspx

Hans
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0 Hans.Hinrichsen over 12 years ago

Hi Jake,

Definitely check the internal connections where possible. It looks like it could be a video card that is going bad -- have you noticed any issues with the other Eos internal touchscreen (the regular sized one)? These two are fed off of the same video card.

If reseating doesn't do anything, it would be best to get in contact with your local ETC office. Contact information can be found here: http://community.etcconnect.com/wikis/products/contact-etc-technical-services.aspx

Hans
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0 JakeStebbings over 12 years ago in reply to Hans.Hinrichsen

I re-sat all the screen connections and it appears to have sorted it, thanks for your help.
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