I find it hard to believe that I"m the only one having any kind of issue on setup. (hopefully, but maybe everyone just gives up.) I've called tech support four times today, and just generally frustrated. Started this to hopefully help someone in the future with this problem.
We need to have the client software and the aRFU's work together. We do not want to hard code IP's to each device, as we have students, and don't want them mucking about in network settings for every show we do in the theatre. Here's the rundown:
ION Console 2.0.1.9.0.41 IP: 10.101.100.101 Running as DHCP Server
Netgear WGR614 Ion console is plugged into the WAN Port.
Netgear is configured as a DHCP Server, serving the 192.168.1.x range
Netgear is assigned 10.101.100.102/255.255.0.0/10.101.100.101
We can connect aRFU's to the board, without problem.
I can wirelessly connect a laptop to the netgear and ping the lightboard.
I can wired connect the laptop to the netgear and ping the lightboard.
I can ping the lightboard from within the client software 2.0.1.9.0.41
The client software cannot find the console any way.
Sooooo
We take the Netgear router. Disable DHCP. Leave the Lightboard plugged into the WAN port.
We loose the aRFU
Can no longer ping the lightboard.
Great. Move the lightboard from the WAN port and plug it into one of the LAN ports.
We loose the aRFU
Can no longer ping the lightboard.
Anyone have any thoughts? I feel like there's something incredilby simple to make this work, but for the life of me I cannot figure it out...