Some notes on my new ION consoles.

So we took delivery of two IONs on Wednesday and immediately started delving into it.  We have some bug reports and questions and feature requests.

 

Patching:

If patched separately, second dimmer for a channel overwrites existing dimmer instead of becoming a second part.  Example:

    [141] [at] [1] [enter] patches dimmer 1 to Ch. 141

    [141] [at] [9] [enter] patches dimmer 9 to Ch. 141 and eliminates dimmer 1. 

It *should* put dimmer 9 as part 2 keeping dimmer 1 as part 1.  It works this way in address mode.

 

 Creating new fixture:

Cannot use touchscreen to select a specific box on spreadsheet to alter anything, we are forced to use arrow keys.  Can't click with mouse either.  Seems to be left out of the touch/mouse GUI. 

 

Can we get the ability to copy existing fixture profiles to the user folder and edit them?  It would be so, so useful.

 

Our Follow/hang button gets stuck on the Preset button.  One or the other is misaligned.  Any ideas on how to fix that?

 

Tracking of non-intensity parameters:

    Is it possible in the future (or current console) to view the levels as 0-100 instead of, for example, -28 to 50 or similar?  Are there view options to show it this way?  Can it be added in?

 

Fixtures:

   Why does it make us "exit ION", essentially log out, when clearing out/deleting fixtures from the user folder? 

 

The console became very unresponsive this morning after booting up.  There was a 5-10 second delay from either clicking with mouse or touching screen.  It made no sense as we have just turned the console on and hadn't done anything yet.  Any ideas?

 

We'll be adding bug reports, feature requests, and various other information as we play further. 

 

Nick Farwell

ACT Theatre, Seattle WA
 

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  • Hi Nick,

    I would love to talk to you about some of the issues that you are having with your Ion consoles.  Please contact me at ETC Tecnical Services any time Monday through Friday between 8:00AM and 5PM Central time. 

    Thanks!

    Matt Kerr 

    888-908-2140 (Direct Line)

  • Just chatted with Matt - thanks for the prompt response.  I will post another use report at the end of the week. 

    Quick question - do the monitors *have* to be DVI?  I ran out of DVI cables and wanted to hook up the second console with the DVI-VGA adaptors that shipped with the RVI, but it wouldn't work.  I have ordered more cables but was curious.

     

  • You guessed it - Ion only supports dual monitors if both are DVI


     

  • I have to disagree....

    We have a DVI plugged into the DVI #2 output (using the splitter) and a VGA plugged into the VGA output.  I'm not in front of our ION right now, but I'm pritty sure we set them up to have the DVI be the primary, and the VGA to be the secondary.  When I get a chance, I will look at it to be sure I'm correct.  But I do know it does work.

    bruce klotz

    theatrix, inc.

  • Good to see someone else is experiencing this problem. I have just set up our ION with the monitors we bought for it, one being an ELO touchscreen and the other being a standard VGA TFT flatscreen. I was not aware that both monitors should be DVI, however I have also made them work after a fashion. My DVI monitor is in way 1 of the  DVI split and the VGA is in the VGA output on the console.  My problem is that I can  only set them up as follows:  The  DVI  (Monitor 1) must arranged on the right, and  the  VGA (Monitor 2) on the left. If I try to arrange them the other way round the VGA monitor isn't recognised. I guess this is because we are supposed to have 2 DVI's, but is this a problem that could be fixed?? Or do I have to go shopping for another DVI monitor?
  • Monitor 1 is currently forced to be on the right, with Monitor 2 on the left, regardless of whether you are using DVI or VGA.

    The dual DVI connector on Ion is digital only - it doesn't have any analogue (VGA) output whatsoever. If you require VGA, you must use the VGA port.

    This is different to Eos and Congo Jr, both of which support the use of VGA and DVI monitors on the DVI connectors.

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  • Monitor 1 is currently forced to be on the right, with Monitor 2 on the left, regardless of whether you are using DVI or VGA.

    The dual DVI connector on Ion is digital only - it doesn't have any analogue (VGA) output whatsoever. If you require VGA, you must use the VGA port.

    This is different to Eos and Congo Jr, both of which support the use of VGA and DVI monitors on the DVI connectors.

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