bugreport ?

Hi

 

Is there any way I can report a bug on the Ion? 

Even the Wiki-search does not know anything.

 

Ill just post it here as well:

I made a cuelist L20, and loaded it onto the faderwing (eg fader 1)

Now I made a cuelist L29 (it's been automaticly loaded onto the wing at fader 11), don't know why, I did not ask for it...but anyway)

Now I wanted to move that cuelist to another fader( eg fader10), so I loaded it onto another fader (10), and wanted to delete (using shift+both buttons) the old one(11). 

But both were "removed" now.

And when I tried again to load the right one, both returned to both the faders (10+11). How can I delete one of them now?

*edit*

It only occures when i try to load the cue on the same fader again (at 10, 11 will load also, and viceversa).

Loading it onto another fader  (9) only gives me one cuelist (as I was wishing for), but then again, when I deleted that one(8) and reload it back to 10, both 10 and 11 are reloaded again.

 

ETC Ion, V2.1.0, 

 

 



[edited by: JustinM at 8:01 AM (GMT -6) on Wed, Jan 15 2014]
Parents
  • bug reports can be posted here, that's (among other things) what the forum is for.
    when reporting bugs, it would help if you could say, which is your software version and on what console type you see this.

    what you're reporting is on the list, as far as i'm aware. the solution for you at the moment is to go to Setup > Desk > Fader Config and to fix the unwanted faders there. don't forget to OK at the end, you're console will not react to any buttons as long as you're in fader config.

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  • bug reports can be posted here, that's (among other things) what the forum is for.
    when reporting bugs, it would help if you could say, which is your software version and on what console type you see this.

    what you're reporting is on the list, as far as i'm aware. the solution for you at the moment is to go to Setup > Desk > Fader Config and to fix the unwanted faders there. don't forget to OK at the end, you're console will not react to any buttons as long as you're in fader config.

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