Needing help connecting element 40 console to Capture Sweden student edition on Mac

by this time next week, I am going to be running Nat fixture show / conference is going to take place over the next two weekends. We have multiple intros with dancers and various artists as well as videos. inside my rig I am running 32 Martin rush MH 3 beam lights. our rig is going to start being set up on Sunday and most likely be finished by Monday night. I would have those two and a half days before our conference starts, but there's a lot more to be done than just that. I am hoping to get as much programming and designing done as I can now before we get into Sunday. I downloaded the capture Sweden student edition on to one of the thats that we use in our media booth. I followed all the instructions that was provided by ETC when trying to connect to this program, and nothing seemed to register the connection between the console and the computer. Iran and ethernet cord directly from the back of my element console into the back of the Mac. I'm not quite sure what I'm doing wrong. Can someone help me because I have a lot to do and not a lot of time to do it

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  • The obvious thing to me is both the mac and the console don't have the same IP address range to talk with each other. By default, both of those devices attempt to get an IP automatically from DHCP. If you connect them directly together, there is no DHCP system in place. Two choices:
    1. Connect the Mac and console to a switch that connects other devices. Larger network will usually have DHCP Services.
    2. Manually set the IPs for each device. On the Mac, it's in Settings, and on the console, it's in the maintenance screens - Exit Element and get to the the 6 button screen. I suggest a 192.168.163.1 for mac and 192.168.163.2 for the console with a subnet of 255.255.255.0 and there is no gateway (you can set 192.168.163.254 if it requires one).
  • There is a 3rd and simpler choice. (It is not recommended to connect consoles to internet connections.)

    In the Element Shell (File> Exit Settings>Network tab)
    Turn on the DHCP in the console. Then any computer connecting into the system will get an appropriate IP.
    If any of that is confusing or you need help determining the right settings, call ETC tech support!
  • The IP is likely a herring, as sending of DMX level data via sACN doesn't require the sender and the receiver to be in the same IP range.
    I strongly recommend leaving your Element in the default 10.101.x.y range. (Changing it to 192.168.x.y will make it harder to use iRFR/aRFR apps later.)

    Make sure "sACN" is turned on and ticked as "Default" in the Element shell.
    If your Element has two network cards, make sure it's ticked for the one you're actually using (or both).

    In Capture, make sure you've selected the right network card for sACN - if it's a laptop it might be trying to use Wifi instead.

    However, it may also be because you don't have a switch in between. A lot of computers don't start up their network cards if they don't see anything on the other end, and Element can't send data (or give IP addresses) if the network link is down!
    This means it matters which order you turn them on, and it's not the same for all computers.

    It's easier if you put a switch in the middle, then you simply turn the switch on first.
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  • The IP is likely a herring, as sending of DMX level data via sACN doesn't require the sender and the receiver to be in the same IP range.
    I strongly recommend leaving your Element in the default 10.101.x.y range. (Changing it to 192.168.x.y will make it harder to use iRFR/aRFR apps later.)

    Make sure "sACN" is turned on and ticked as "Default" in the Element shell.
    If your Element has two network cards, make sure it's ticked for the one you're actually using (or both).

    In Capture, make sure you've selected the right network card for sACN - if it's a laptop it might be trying to use Wifi instead.

    However, it may also be because you don't have a switch in between. A lot of computers don't start up their network cards if they don't see anything on the other end, and Element can't send data (or give IP addresses) if the network link is down!
    This means it matters which order you turn them on, and it's not the same for all computers.

    It's easier if you put a switch in the middle, then you simply turn the switch on first.
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