Windows 10 and USB Gadget

Question

Hi! 
 Is there a compatability issue with Windows 10 and the USB Gadget? 
 Have just purchased Nomad with the gadget and installed on a laptop purchased solely to run Nomad, but cannot get any DMX output. 
 Windows is saying there is no available driver for the AVAB CONGO I/O Interface. 
 Have tried updating all ETC software using the UpdaterAtor downloaded from ETCs website but no success. 
 Any suggestions??

corey cascio · Answer

Hi Natalie , 
 
 could you install our UpdaterAtor Software on your Laptop. It can be found on our Website here. 
 https://www.etcconnect.com/WorkArea/DownloadAsset.aspx?id=10737475978 
 
 After that is installed, then go to your device Manager in Windows, and manually install the driver 
 for the Gadget - and then you can find the needed Driver here: 
 
 C:\Program Files (x86)\ETC\UpdaterAtor\GadgetDrivers 
 If you Need help with any of These steps, just reach out to us in a Private Message or Call.