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    Andrew Riter
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RFR, Ions, VPN and VRFs

Hi ETC.

I've always had issues with the RFR dropping its WIFI signal consistently at various focus points in the Concert Hall, especially where the "line of sight" is more of a bounce shot to the booth under the balcony.

 

The solution (maybe is) to connect the Ion to building's ethernet system, in its own private VPN, just of the lighting system, so that a new phone or tablet can connect to the console through the venue's WIFI emitters (which are in the catwalk level).

 

However, the Ion I have is running with Windows XP Service Pack 2, but the University suggests that Sevice Pack 3 is required to run the Cisco Any Connect VPN (which would need to be installed).

 

The University WIFI and IT gurus are proposing to create a VLAN network inside a VRF for the lighting "network" for the better WIFI access.

 

I expect that purchasing my own WIFI emitter won't be any better than the ETC one, since the Line of Sight issue still exists (the FOH Cove is above and forward of the booth, and the booth is in the "shade" of the lower balcony.  The reception is much better when on stage, and in sight of the booth.

 

Thoughts? 

Can I improve the remote so it is actually functional, and not dropping signal every lamp up/down, or every 4 button presses?

(most frequencies listed on the remote show as *** strenght, until it drops out)

 

thanks. Andrew

 

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    Hello Andrew,

    You should never install any windows updates or 3rd party software on your console - "This would be a bad thing"© 

    Your console is running Windows XP Embedded, this is a striped down version of Windows.

    As I believe you are talking mainly about the RFR* (as a pose to the ARFR/IRFR), you have a couple of options.

    1) Move the RFR base station, connected via Ethernet, on to stage

    2) Purchase another RFR base station.

    Multiple stations can be used on the system. These can be located around the venue, connected via Ethernet, to supply full coverage of your working environment.

    3) You may also have interference (dispute full signal), on the selected RFR frequency. It looks like you know how to change freq, but just incase: details on how to change the frequency can be found on page 413 of the EOS manual ( http://www.etcconnect.com/WorkArea/DownloadAsset.aspx?id=10737461407

    With regards the ARFR and IRFR running on a phone or tablet, if you want to integrate this to your building WiFi - I would recommend that this is done via a separate VLAN and WiFi SSID. 

    If you need more help/details with any of the above, we can be contacted directly via the details here: http://www.etcconnect.com/Templates/ContactUsRedirectPage.aspx

    Regards,

    Marcus

    * FYI this uses a form of RF called 802.15.4 (ZigBee)

  • 0 in reply to marcusbirkin
    Hi Marcus
    Yes I'm talking about the ETC Net3 RFR. My inital hope/solution was to go to an iApp or aApp, and get more functionality. If the net3 remote is dropping out based on the physical building, would an android/apple product phone and local wifi (keep typing wife instead of wifi) have the same issues? I'm trying to sort that out before committing and spending $ on a wifi access point.

    I get it that i can move the Net3 AP, and never considered the ethernet jack on the back of the emitter. However, I can't just run an ethernet cable into the catwalk for it: i would need to connect it the building system, which of course is networked up the yahzoo. (and then I'm still into VLAN and VRF stuff, am I not? please correct me if that's not the case.)

    However, I do have an ethernet line run to the sound pit for the designer's RPU client.... I could move the Net3 emitter Remote there and run that back to the console. Maybe I'll try this first. See if that offers any improvement.

    Thanks
    Andrew
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  • 0 in reply to marcusbirkin
    Hi Marcus
    Yes I'm talking about the ETC Net3 RFR. My inital hope/solution was to go to an iApp or aApp, and get more functionality. If the net3 remote is dropping out based on the physical building, would an android/apple product phone and local wifi (keep typing wife instead of wifi) have the same issues? I'm trying to sort that out before committing and spending $ on a wifi access point.

    I get it that i can move the Net3 AP, and never considered the ethernet jack on the back of the emitter. However, I can't just run an ethernet cable into the catwalk for it: i would need to connect it the building system, which of course is networked up the yahzoo. (and then I'm still into VLAN and VRF stuff, am I not? please correct me if that's not the case.)

    However, I do have an ethernet line run to the sound pit for the designer's RPU client.... I could move the Net3 emitter Remote there and run that back to the console. Maybe I'll try this first. See if that offers any improvement.

    Thanks
    Andrew
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