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    Jeff Toussieng
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backing up Ion

I know this can cause many questions. Sorry. I have already used my Dell laptop with Nomad for a back up console. however for this show it just won't see the ION as primary. Actually there are no online masters found. Scratching my head. Just to make sure I have both running the same version software I did install both with the latest 2.3.3.9.0.10. Libraries might vary. Didn't want to upgrade them to possibly affect the show file. Not sure they matter.

I remember it was a pain getting it connected last time through Tech support and a few phone calls but since it has already been done I hoped someone might have some input here. Otherwise I will certainly call tech tomorrow. Show each night this week.

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  • Do you have the Ion booting up right to the program?

    I know you are very experienced but I've seen some amateurs cause this. If you accidentally click on 'client' rather than 'primary' when coming out of the shell then the console will stay in client mode. If the Ion is supposed to be the master then there isn't any master.

    A small thing to check and easy to fix, if that's the issue. I hope so!

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  • Do you have the Ion booting up right to the program?

    I know you are very experienced but I've seen some amateurs cause this. If you accidentally click on 'client' rather than 'primary' when coming out of the shell then the console will stay in client mode. If the Ion is supposed to be the master then there isn't any master.

    A small thing to check and easy to fix, if that's the issue. I hope so!

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