How do you get the Ion to output dmx to an enttec ODE?

For some reason my Ion's 2nd universe port is screwed and I have a show on at the moment that requires both universes. I have borrowed another desk in the meantime but have to give it back asap.
I have an Enttec ODE that I am trying to control Universe 2 with, but I cant seem to make it work!

I have downloaded the Enttec NMU which I can see the ODE on, but every time i try to configure the IP address it says I cannot do that.
I have then changed the IP Address of the Ion to suit the ODE, but they still wont talk to each other.

I have also made sure that Artnet is on in the Shell and also checked that the fixtures are setup to be used via Artnet as well. I changed the defaults in the Shell to allow for both DMX and Artnet. So all fixtures are set up for both.

Can anyone give me a step by step method for doing this? I have to have this up and running tonight. There is no method online i can see, no Australian phone number for ETC and Enttec's technician is AWOL.

Help is needed and GREATLY appreciated :)

Cheers,

DBdashLX

0 marcusbirkin over 9 years ago

Hello,

ETC support for Australia is via our dealers (http://www.etcconnect.com/Find-A-Dealer.aspxcontact us in London on +44 (0)20 8896 1000 or the US +1.608.831.4116; dependent on your current time.

FYI The UK is currently on GMT+1, our office is open till 17:00 with the pager service maned 24/7.

If needs be you can arrange for a call back, the London tech service inbox is: techservltd@etcconnect.com

The easiest way to make this device work would be to set your IONs Ethernet interface back to the default IP (The IONs 2nd ethernet port defaults to: 192.168.100.101)

Then under Output protocols, ensure ArtNet is selected, default, and set to "Limited Broadcast".

Set the Art-Net Start to be appropriate to your setup, I would recommend 0 to keep things simple.

The Limited broadcast option is not recommended for large scale networks, but is included as a get out of jail free card for simple Art-Net setups. As such does not require the devices to be in the same IP range, only on the same network.

Regards,

Marcus
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