• Date
    felspar
  • Date
  • Replies 10 replies
  • Subscribers 184 subscribers
  • Views 9452 views
  • Users 0 members are here

A collection of Ion gripes

I've been collecting a bunch of my Ion gripes over the last few weekends and put them together in one post.

 

Sometimes when using 5x10 or Slider Modules as the primary display, after issuing the first command (eg. Group 1 @ Colour Frame 2) the 5x10 primary display disappears and the channel display comes back up. Unable to reliably reproduce it, but it happens frequently (1 - 4 times a night)
    
When using 2 monitors, why is there no option to place virtual controls on the second monitor (other than in the CIA)? Alternatively, can I swap the channel display and cue list? Basically I would rather have the channel display than a cue list.

Where can I configure the displays to tell it that my displays are switched around? On my right hand monitor, I need to move the mouse all the way to the right, so that it crosses over to the left hand monitor.


The next 3 items deal with the following fixtures:
Mac 250 Entour
Chroma-Q Scrollers
X7 Xtra 7 LED cyc units

All fixtures are brand new, having been installed by a very reputable company in town 6 months ago. It seems strange that I should be having weirdness with all DMX capable fixtures, and I'm questioning the console's reliability.

Every so often the Mac 250 Entours will start to act funny, where the gobo wheel and colour wheels don't accurately reflect what DMX data I'm sending. I have presets for colours and gobos, and every so often the gobo and colours will come up wrong, by at least half a frame (the gobo is not fully in place). Resetting the fixture with lamp controls fixes the problem.

Scrollers seemed to have lost their calibration setting after the latest update; I needed to go through and re-calibrate them all so that the "gel saver" feature (where it slowly scrolls the gel back and forth) doesn't show up on stage.

Every now again one of our X7 Xtra 7 LED fixtures will stay at open white and won't change colour.  Restarting the console fixes the problem.


Occasionally the LCD screen on the console will freeze. Rebooting the console fixes this (hasn't happened in quite a while).

Using the top button (above the bump button) on a fader selects the submaster's channels, but only when it is at 0%, or if it's an inhibitive sub, at 100%. Why isn't it all the time?

Pressing stop/back, either on the master faders or from a fader wing resets *ALL* NPs values that I have manually set. Why? Is there a setting I can change to make my manual changes assert over the stop/back button? 

 

[Edited to say that I've attached my showfile to this post]



[edited by: felspar at 1:33 PM (GMT -6) on Mon, Jun 09 2008]
Parents

  • Hi there.  First, regarding the problems that you are having with your rig, you really, really do need to contact tech support.  This could be any number of issues that may or may not be related to the console.  Could be the desk, but could be a node/gateway, could be a DMX line issue.  If you go to the top of these forums, there is a link for reporting Eos/Ion problems.  At the bottom you'll find all of the numbers for tech support.  They are available globally 24/7.  If you are not comfortable calling them for some reason, if you'll email me your contact information, I'll have them call YOU.

    Regarding the rest.  The default view for the primary display in live is the channel view.  So, if you've posted direct selects there, when you call for functions related to channels, we will post the live view for you.  If you want to maintain your direct selects, its best to post them some where else.  

     On Ion, due to the video card, monitor 2 must be configured to the left of monitor 1.  This setting is done in the shell.  But it shouldn't be changed.  The swap button will swap the video output.

    When a submaster is active, the button above the bump is an assert button.  You can use it to return all control to a submaster in the event some of the channels have been stolen by other subs/playbacks.  When the submaster is not active, its a channel select.  

    When you press stop/back you are fading to a new cue.  Whenever you fade to a new cue, manual control is released (simplest explanation.  It's a little more complex with multiple cue lists, but let's not go there now).   To maintain manual values during playback, you can capture the channel data.

    Hope this helps.

    Anne

     

Reply

  • Hi there.  First, regarding the problems that you are having with your rig, you really, really do need to contact tech support.  This could be any number of issues that may or may not be related to the console.  Could be the desk, but could be a node/gateway, could be a DMX line issue.  If you go to the top of these forums, there is a link for reporting Eos/Ion problems.  At the bottom you'll find all of the numbers for tech support.  They are available globally 24/7.  If you are not comfortable calling them for some reason, if you'll email me your contact information, I'll have them call YOU.

    Regarding the rest.  The default view for the primary display in live is the channel view.  So, if you've posted direct selects there, when you call for functions related to channels, we will post the live view for you.  If you want to maintain your direct selects, its best to post them some where else.  

     On Ion, due to the video card, monitor 2 must be configured to the left of monitor 1.  This setting is done in the shell.  But it shouldn't be changed.  The swap button will swap the video output.

    When a submaster is active, the button above the bump is an assert button.  You can use it to return all control to a submaster in the event some of the channels have been stolen by other subs/playbacks.  When the submaster is not active, its a channel select.  

    When you press stop/back you are fading to a new cue.  Whenever you fade to a new cue, manual control is released (simplest explanation.  It's a little more complex with multiple cue lists, but let's not go there now).   To maintain manual values during playback, you can capture the channel data.

    Hope this helps.

    Anne

     

Children
Related

www.etcconnect.com